[영어회화] 전화응대(Telephone)

Receptionist :
Good Morning. KIA Motors.
Can I help you?

Mr. Porter  :
Yes, this is Harry Porter of GM.
May I speak to Mr. Jung, please?

Receptionist :
I'm sorry, but he is not in the office right now.
Can I take a message?

Mr. Porter  :
Yes, please. Could you ask Mr.Jung to call me around 6:00 tonight?

Receptionist :
Sure. What's your phone number, Mr.Porter?

Mr. Porter  :
It's 335-9857.

Receptionist :
OK. I'll give Mr.Jung your message as soon as he gets back. Thank you for calling.

Mr. Porter  :
Thank you. Good bye.

Receptionist :
Good bye.

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Q)  May I speak to Tommy?  Is Tommy there? A)  Speaking.  This is he.  Just a moment,please. I'll get him.  I'm sorry, but he is not here right now.  I'm sorry, but he is out for lunch.

유용한 표현 1)
It's for you. 당신 전화야.
Mr.Kim is on the phone. 김씨 전화야.
(There is) a phone call for you. 당신 전화야

May I leave a message?  메세지 좀 남길 수 있겠어요?
Could you give him a message?

Can I take a message? 메세지 남겨드릴까요?
Would you like to leave a message?

What would you say? (유용한 표현 2)
There's a lot of background noise and it's hard to hear.
->There's a lot of background noise. I can't hear you very well.
It's a bad connection and it's hard to hear.
->This is a bad connection. Please hang up and I'll call you back.
The caller has the wrong number.
->I'm sorry, but you have the wrong number.
The caller speaks too soft.
->Could you speak a little louder,please?
The caller speaks too fast.
->Could you speak a little slower,please?
The receiver didn't understand what the caller said.
->Could you repeat that,please?
->Can you speak again,please?
->What did you say?

전화응답기에 자동응답(A message on your answering machine)
Hi! This is Tom. I can't answer the phone at the moment. But if you leave your name and number after the beep, I'll call you back as soon as possible. Thanks.